We do our best to ensure all of our customers enjoy a happy shopping experience with SportivePeople.com however occasionally you may need to return an item.
You can return any item to us within 28 days of receiving your order (just make sure your items are in the original condition).
All we ask is that you make sure your order number and whether you want a refund or an exchange of any items is confirmed on your returns note. We can't take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.
It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to us and completed.
We’ll send you an email as soon as we’ve completed your return, letting you know whether a refund or exchange has been processed.
Any refund will automatically be issued to the payment method you used to place your original order. This typically takes 5 working days, depending on your payment method issuer.
To return an item(s) with your invoice and goods to:
112 East End Road, N3 2SX, London, United Kingdom